Casinocasino.

Casino
Deposit bonus100% up to 100€
+ 10% refund
particularities Double the fun
Your RNG games are fair
New offers regularly
Payment methods
rating
Casinocasino.
EU licensed
PlayPlay Now
CasinoDeposit bonusparticularitiesPayment methodsratingPlay
100% up to 100€
+ 10% refund
Double the fun
Your RNG games are fair
New offers regularly


Casinocasino.
EU licensed
Play Now

Heute soll es in unserem Test um das CasinoCasino.com gehen. Abgesehen von der etwas eigenen Namensgebung, wurde mir viel Gutes über diese – am Umsatz gemessen – kleine und ansonsten gar nicht so bekannte Spielbank erzählt. Dabei steckt mit der L& L Europe Ltd. ein erfahrenes Unternehmen, dass viele andere erfolgreiche Online-Casinos seriös aufgebaut hat und führt. CasinoCasino hat eine Glücksspiellizenz der United Kingdom Gamblin Commission und der Malta Gaming Authority (MGA), man ist hier also vor Betrug geschützt. In Malta befindet sich auch der Sitz der Firma, da hier die rechtlichen und wirtschaftlichen Gegebenheiten am günstigsten für das Online-Casino-Geschäft sind.

CasinoCasino advertises with special gaming fun, a generous welcome package and good customer service. In the following, you will find out what my experience at CasinoCasino was like and whether the online casino keeps what it promises.

particularities

  • Good reputation
  • Lots of live dealer games
  • Relatively lean welcome bonus


Bonuses, free spins and offers

According to the CasinoCasino advertising campaign, the welcome bonuses are particularly attractive. What I found reminds me of many other casinos, especially casinos related to the UK gambling industry. On your first deposit you get 100% up to € 100 10 free spins on a game of your choice. In view of the offers from competing and comparable online casinos, you will be disappointed here as a new customer, because the offer is not really particularly attractive due to the sales conditions.

There is a 10% cashback for existing customers, but you have to keep in mind that customers who have made their deposits via Skrill or Neteller cannot take part in the promotion. In addition, you don't get cashback on all games. In order to benefit from this bonus, you have to limit yourself to the slot machines, video slots, lottery and all games that you can find under "Other games". As usual, you do not receive any cashback with table and card games, video poker and in the live casino.

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Wagering requirements

In order to be able to withdraw the amount won with the welcome bonus, the bonus must be implemented at least 40 times. This puts you in the upper average when it comes to the strictness of the wagering requirements when compared to those of other online casinos.


Game offers

In the first few years CasinoCasino mainly had games from Portomaso Gaming and Amatic Industries. In the meantime, however, their range has been improved and hundreds of NetEnt games have been added to their range. Since then, CasinoCasino customers have been able to enjoy high quality video slots, slot machines, card and table games, video poker and excellent live dealers.

Especially the over 150 Slot machines and video slots impress as one is used to from NetEnt games. There is something for everyone here, from industry classics to the latest versions that invite you to explore. The selection of table and card games as well as video poker matches the high standard of the selection of slot machines. There are live dealers for live dealer roulette and live dealer blackjack, otherwise you can be lucky with a variety of variants of poker, blackjack, and baccarat Roulette to attempt.


Deposits and withdrawals

CasinoCasino offers all common payment methods. These include Visa, Mastercard, Skrill, Neteller, Paysafecard, Trustly, the classic bank transfer and a few more. Most of these payment methods are free of charge, but you should still do some research before you deposit something at CasinoCasino or withdraw your winnings using your preferred method. The daily limit for withdrawals is € 5,000.


Customer service

Here we come to another part of the rating which, according to CasinoCasino, should be better than many other online casinos. At first glance, there isn't much of a difference to other - admittedly well-established - online casinos. Unfortunately, I looked for an FAQ in vain, which is a shame, because you could not only save yourself and your customer service staff a lot of work and create time for inquiries that are a little more complicated and possibly more urgent. As a customer, mine can get all around the solutions to possible problems and answers to questions, sometimes even faster by phone, email or live chat. Especially if you should play early in the morning.

The service hotline and live chat are manned from 8 a.m. and 1 a.m. at night and here you can meet Indian-speaking employees! What should actually be taken for granted is not necessarily standard, even in today's competition. At CasinoCasino, however, this is how it is, and when you send an e-mail, you actually get an answer to your question in a few minutes and in a maximum of an hour during business hours.


Mobile casino and app

On this point, the general standard in the online gambling industry seems to be higher than that of customer service, as fewer and fewer casinos are relying on specially programmed apps for playing on mobile devices. A positive development, because as a customer you can save yourself one or two unnecessary steps. CasinoCasino is up to date here. You can easily access the casino via your browser and play smoothly, whether on Android or Apple, whether on your smartphone or tablet.


Conclusion

CasinoCasino is kept relatively simple in design. You find the classic casino fair and generally few graphic highlights, which is by no means bad, since you are here mainly because of the games. And that is exactly the approach of CasinoCasino. The aim here is to make gaming as pleasant as possible for the customer. This works pretty well here, the website is SSL-encrypted by default and runs smoothly on PC and smartphone.

The range of games on offer is quite solid, and most gambling enthusiasts will find what they are looking for here: high-quality games that are fun, run technically smoothly and are regularly checked for fairness. The selection is big enough to discover new things and you can also find well-tried classics here. What surprised me positively about customer service is that you can get help quickly even by email. That almost makes you forget that you won't find a FAQ here. Another is that customer support is also available in Indian.

For me, the bonuses do not go beyond the industry standard, but are still worth considering. Overall, I would say that CasinoCasino is definitely an online casino where you can have a lot of fun with the game and where you can indulge yourself carefree. In addition, I feel vindicated in my theory that a little effort in terms of customer service has a positive effect on the reputation and, in the long term, the customer growth of a casino (or company in general). For this reason I can understand why CasinoCasino has such a good reputation.

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Author

John Rich
Indian Expert Casino at Top-online-casinos.in
John Rich has been an expert and gamer in the casino industry for many years. Frank follows developments in roulette and blackjack, among other things. He received several awards for his writing and studied at the University of Rostock. Frank is very interested in cooking and old motorcycles.
Last update: 2021-01-05

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